Biometric missing or Uninstalled Biometric device using Device Manager

If the Biometric device driver is missing in your system ’ sulfur Device Manager or you have uninstalled it unintentionally, this post will help you restore it. You might have seen that Windows 11/10 provides users with some extra sign-in options, like Windows Hello Fingerprint, Windows Hello Face, etc. These features require Biometric device drivers to work properly. If a drug user uninstalls Biometric device drivers from his system incidentally, he may experience many errors with Windows Hello sign-in options .

Biometric devices not showing in Device Manager

Biometric missing or Uninstalled Biometric device using Device Manager Below, we have listed some methods to restore the uninstalled or missing Biometric device drivers on Windows 11/10. But, before you begin, you can do one thing, assailable Device Manager and scan for hardware changes. According to the feedback of many affect users, this magic trick helped them restore the missing Biometric device on their system. You should besides try this. If nothing happens, you can proceed towards the solutions listed below.

Biometric missing or Uninstalled Biometric device using Device Manager

The postdate solutions may help you restore the missing or uninstalled Biometric device on your Windows 11/10 computer .

  1. Install HelloFace.inf file.
  2. Reinstall device driver via PowerShell.
  3. Reset Facial Recognition and Fingerprint options in Settings.
  4. Uninstall and reinstall the drivers.
  5. Uninstall the Windows updates and install the latest one from

1] Install Windows HelloFace.inf file

If you have uninstalled the Biometric device from Device Manager unintentionally, installation of the HelloFace.inf charge can bring it back.

The steps to do indeed are listed below :

  1. Open File Explorer.
  2. Copy the following path and paste it into the File Explorer’s address bar.
  3. There you will find HelloFace.inf file.
  4. Right-click on the file and click Install.
  5. Follow the on-screen instructions.
  6. Restart your system after the installation process gets completed and see if the Biometric device is restored in the Device Manager or not.

If you do not find the HeloFace.inf file at the location listed in tone 2 above, go to the follow location and open the booklet named amd64_microsoft-windows-hello-face. There you will find the facility file .


2] Reinstall device driver via PowerShell

If the manual initiation of the HelloFace.inf file does not work, you can try to install it via PowerShell. Follow the below-listed steps :

launching PowerShell as an administrator. Before executing the command to reinstall the HelloFace driver, you have to change the current working directory in PowerShell. For this, execute the dominate cd followed by the target directory. For your convenience, we have written the dispatch command below. You barely have to copy it and paste it into the PowerShell .

cd C:\Windows\System32\WinBioPlugIns\FaceDriver directory

nowadays, type the take after command and press Enter. This will remove the HelloFace driver .

pnputil.exe /delete-driver .\HelloFace.inf

nowadays, you have to reinstall the HelloFace driver. For this type the follow command in the PowerShell and hit Enter .

pnputil.exe /add-driver .\HelloFace.inf /install

Wait till the facility march gets completed. Open the Device Manager. It should show the Biometric device driver now .

3] Reset Facial Recognition and Fingerprint options in Settings

Resetting Facial Recognition and Fingerprint options via the Windows Settings app can help restore uninstalled or missing Biometric device drivers. The surveil steps will help you with that :

  1. Launch Windows Settings 10 app.
  2. Click Accounts.
  3. You will see Sign-in Options on the left side. Click on it.
  4. Now, depending on what you have set up on your system, click on Windows Hello Face or Windows Hello Fingerprint, and click on the Remove button.
  5. After that, you will see that a Set up button appears in Windows Hello. Click on it and then click Get Started.
  6. Follow the on-screen instructions to set up Windows Hello again.
  7. Restart your computer if required.

now, candid Device Manager and check whether the Biometric device driver is restored or not .

4] Uninstall and reinstall the drivers

If you have not uninstalled the Biometric device driver but it is missing from the Device Manager, you can try the follow solution :

  1. Open Device Manager.
  2. Click View on the toolbar and then select Show hidden devices.
  3. Now, expand the Other devices or Unknown devices node (whichever is available in your Device Manager) and check if the Biometric device driver is available there.
  4. If you find the device driver there, right-click on it and select the Uninstall device option.
  5. A popup window will open. Enable the checkbox that says Delete the driver software for this device and click Uninstall button.
  6. Now, Visit the manufacturer’s website and download the latest driver software.
  7. Install the downloaded driver software and restart your computer.

5] Uninstall the Windows updates and install the latest one from

Some users have resolved this issue by uninstalling the Windows updates that do not have security patches and then installing the latest Windows update by downloading it from hope this helps.

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Category : Tech FAQ

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